SHORT COURSES

We host a variety of Evening Short Courses to the public and establishments wishing to up-skill and refresh their knowledge. These are entry level courses yielding a Franschhoek Hospitality Academy Certificate of Participation and relevant Lobster Ink/Cape Wine Academy Certificates at the end. All funds received go towards sustaining the Academy.

PLEASE CONTACT SHANEILL@FHALC.CO.ZA FOR MORE INFORMATION

BASIC BARISTA TRAINING COURSE

OUR BASIC BARISTA TRAINING COURSE IS BACK:

GAIN A VALUABLE SKILL THAT WILL ASSIST YOU IN YOUR HOSPITALITY CAREER OR HELP YOU GET ONE!

In partnership with Terbodore Coffee Roasters and Big Dog Café, we are excited to announce our Basic Barista Training Course is back.

  • WHEN: 31st March – 29th April 2020 (Monday & Tuesday Evenings)
  • VENUE:  The Franschhoek Hospitality Academy - 11 Fabriek St, Fabriek National Unit H, No.2,
  • PRACTICALS: At Big Dog Cafe - 6th and 7th April and 13th and 14th April
  • TIME: 6pm – 9pm
  • COST: R1500 p/p

You will receive a Certificate at the end of the Course.

WHAT WILL WE COVER?

  • Introduction to Coffee
  • Machines and different Equipment
  • The Perfect Shot of Espresso and the different Coffee’s 
  • Maintenance and Safety Procedures
  • Practical & Training at Big Dog Cafe 

There are only 25 seats available. A 50% deposit of R750 will be required to book your seat. The balance to be paid before the course begins.

Our Banking Details for the payment:

Franschhoek Hospitality Academy
ABSA Cheque Account
Account Number: 4091772620
Branch Code: 632005
Please reference your payment with your Surname&BBC and email your proof of payment to tarryn@franschhoekhospitalityacademy.co.za

To secure your seat, please contact shaneill@franschhoekhospitalityacademy.co.za or Whatsapp: 073 235 0217

FRONT OFFICE, CUSTOMER SERVICE & FRANSCHHOEK CONCIERGE COURSE

20th APRIL - 25th MAY 2020

WHAT DO WE COVER?

  • Understanding Front Office and its importance
  • Telephone Etiquette and how to operate a switchboard
  • Personal Hygiene and Appearance
  • How to make a reservation
  • Handling guest complaints and guest feedback Reservation process
  • Different booking sites
  • Online reviews and how to handle
  • Overview of the various Hotel Reservation systems
  • Why do people visit Franschhoek

DURATION: 6 Weeks
1 lesson per week
18:00-21:00pm

  • Monday Evening 20th April
  • Wednesday Evening 29th April (due to Public Holiday)
  • Monday Evening 4th May
  • Monday Evening 11th May
  • Monday Evening18th May
  • Monday Evening 25 May

VENUE: 11 Fabriek Street, Fabriek National, Unit H, No 2

LECTURER: Shaneill Jefthas

Cost: R1500 p/p - There are only 25 seats available. A 50% deposit of R750 will be required to book your seat. The balance to be paid before the course begins.

Our Banking Details for the payment:

Franschhoek Hospitality Academy
ABSA Cheque Account
Account Number: 4091772620
Branch Code: 632005
Please reference your payment with your Surname&FOC and email your proof of payment to tarryn@franschhoekhospitalityacademy.co.za

All participants will get a Certificate of Participation on the completion of the course.

To book your seats, please contact shaneill@fhalc.co.za or whatsapp or call on ‪073 235 0217‬.

HOUSEKEEPING SHORT COURSE

1st JUNE - 30th JUNE

The Course will cost R1500. A 50% deposit of R750 is required to secure your seat. There are only 25 seats available!

What do we cover?

  • Introduction to Housekeeping
  • The Company and Day to Day Operations
  • Cleaning Rooms and Attention to Detail
  • Hospitality Etiquette, Manners and Behaviour

DURATION: 5 Weeks
1 lesson per week
18:00 - 21:00pm

  • Monday 1st June
  • Monday 8th June
  • Monday 15th June
  • Monday 22nd June
  • Tuesday 30th June - 1 practical session and certificate handover

VENUE: 11 Fabriek Street, Fabriek National, Unit H, No 2

LECTURERS: Linda Coltart & Jeremy Davids

Please let us know if you will be joining our course, by providing the following to shaneill@franschhoekhospitalityacademy.co.za:

  • Name & Surname:
  • Email Address (If you have one):
  • The establishment you work for (If you are working):
  • Cellphone Number:

Our Banking Details for the deposit:

  • Franschhoek Hospitality Academy
  • ABSA Cheque Account
  • Account Number: 4091772620
  • Branch Code: 632005

Please reference your payment with your Surname&HKC and email your proof of payment to tarryn@franschhoekhospitalityacademy.co.za

WINE BASICS COURSE - AN INTRODUCTION TO WINE

WINE BASICS: MAKE SURE YOUR OR YOUR STAFF ARE “WINE” READY FOR THE BUSY SEASON AHEAD

Together with Accredited Wine Educator & Facilitator, Alison Sussex, we have developed a Basic Introduction to Wine 4-week course with a specific focus on the Franschhoek Valley and covering the following topics: In the Vineyard, In the Cellar, Wine Styles and Wine Service.

Don’t miss out on this wonderful opportunity to upskill and educate yourself or your staff. The course is comprised of theory lessons and 1 practical session at a tasting room which will include a cellar tour.

Course Dates: 6th – 28th July 2020

  • Monday Evening: 6th July
  • Monday Evening: 13th July
  • Monday Evening: 20th July
  • Monday Evening: 27th July
  • Tuesday Morning 28th July: Practical at a Tasting Room

Time: 18:00pm – 21:00pm

Venue: Franschhoek Academy which is at Unit H, Fabriek Nationale No.2, 11 Fabriek St, Franschhoek.

Cost: R1500 p/p - There are only 25 seats available. A 50% deposit of R750 will be required to book your seat. The balance to be paid before the course begins.

Our Banking Details for the payment:

Franschhoek Hospitality Academy
ABSA Cheque Account
Account Number: 4091772620
Branch Code: 632005
Please reference your payment with your Surname&WBC and email your proof of payment to tarryn@franschhoekhospitalityacademy.co.za

All participants will get a Certificate of Participation on the completion of the course.

To book your seats, please contact shaneill@fhalc.co.za or whatsapp or call on ‪073 235 0217‬.

CAPE WINE ACADEMY - FRONT OF HOUSE COURSE

29th JULY - 14th AUGUST 2020

LECTURER: The course will be lead by accredited wine educator, Alison Sussex, in conjunction with the Cape Wine Academy curriculum.

The Front of House Course is designed to set a basic standard in the wine industry for service and hospitality attitudes to tourists and guests in hotels and restaurants. On successful completion of this course, students will have an understanding of the basics of wine and how to interact and advise guests on Cape wines. Successful completion allows advancement to the Certificate Wine Course.

This Course will cost R2000 and there are only 25 seats available.

You will receive a Certificate from the Cape Wine Academy if you pass the Exam at the end.

DURATION:

  • 29th July: Preparation Session
  • 5th and 6th August: CWA Course
    09:00am - 16:30pm
    09:00am - 13:30pm
  • 12th August: Exam Preparation session
  • 14th August: FOH EXAM

Please let us know if you will be joining our course, by providing the following to shaneill@franschhoekhospitalityacademy.co.za:

  • Name & Surname:
  • Email Address (If you have one):
  • The establishment you work for (If you are working):
  • Cellphone Number:

Our Banking Details for the payment:

Franschhoek Hospitality Academy
ABSA Cheque Account
Account Number: 4091772620
Branch Code: 632005
Please reference your payment with your Surname&CWAC and email your proof of payment to tarryn@franschhoekhospitalityacademy.co.za

FOOD & BEVERAGE SERVICE STANDARDS & FRANSCHHOEK CONCIERGE

1st - 22nd SEPTEMBER 2020

WHAT DO WE COVER?

  • Personal Hygiene and Appearance
  • Meet, Greet and Seat Procedure
  • Basic Service Faults
  • How to set a Table
  • Why do people visit Franschhoek

DURATION: 4 Weeks
1 lesson per week
18:00 - 21:00pm

  • Tuesday Evening 1st September
  • Tuesday Evening 8th September
  • Tuesday Evening 15th September
  • Tuesday Evening 22nd September

VENUE: 11 Fabriek Street, Fabriek National, Unit H, No 2

LECTURER: Jeremy Davids

Cost: R1500 p/p - There are only 25 seats available. A 50% deposit of R750 will be required to book your seat. The balance to be paid before the course begins.

Our Banking Details for the payment:

Franschhoek Hospitality Academy
ABSA Cheque Account
Account Number: 4091772620
Branch Code: 632005
Please reference your payment with your Surname&FBC and email your proof of payment to tarryn@franschhoekhospitalityacademy.co.za

All participants will get a Certificate of Participation on the completion of the course.

To book your seats, please contact shaneill@fhalc.co.za or whatsapp or call on ‪073 235 0217‬.